Privacy Policy

Introduction

A&M Health Partners ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment through our website
• Fill out contact forms
• Subscribe to our communications
• Communicate with our office

This information may include your name, email address, phone number, address, and other contact details.

SMS/Text Messaging Privacy

If you opt-in to receive SMS/text messages from us:

• You may receive appointment reminders, health updates, and practice notifications
• Message and data rates may apply
• You can opt-out at any time by replying STOP to any message
• Your mobile number and consent information will never be shared with third parties for marketing purposes
• We use SMS services solely for appointment scheduling and patient communication

How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Communicate with you about your healthcare
• Send appointment reminders via SMS or email
• Respond to your inquiries and provide customer service
• Improve our website and services
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Healthcare Providers: With other healthcare providers involved in your care, as permitted by HIPAA
• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our practice (e.g., appointment scheduling platforms), bound by confidentiality agreements
• Legal Requirements: When required by law or to protect our rights and safety

We do not share your mobile phone number, text message opt-in data, or consent information with any third parties for marketing or promotional purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain the privacy and security of your protected health information (PHI) in accordance with federal regulations.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Opt-out of SMS messages by replying STOP

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites (such as Calendly for appointment scheduling). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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